Privacy Policy
Last updated: 8 June 2026
Nanwani Solicitors LLP (“we”, “us”, “our” or “the Firm”) is committed to protecting the privacy of personal data we collect, hold and process. This Privacy Policy explains how we handle personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (“PDPO”).
By using our website, contacting us, or engaging our services, you acknowledge that you have read and understood this Privacy Policy.
1. Who we are
Nanwani Solicitors LLP is a firm of solicitors regulated by The Law Society of Hong Kong.
Address: Units 08B–09, 13/F, Tower 1, Lippo Centre, 89 Queensway, Hong Kong
Email:mail@nanwanis.com
Telephone: +852 9106 0606
We are the data user (controller) responsible for the personal data described in this policy.
2. Personal data we collect
We may collect and process the following categories of personal data:
Identity and contact details — full name, date of birth, HKID or passport number, email address, residential or business address, telephone number.
Matter-related information — facts and documents relating to your legal matter, including correspondence, medical records, employment records, financial records, police reports, witness statements, and any other information necessary to advise or represent you.
Sensitive information — where relevant to a personal injury, family, or other claim, this may include health and medical information, information about dependants, and information about criminal proceedings.
Payment information — billing details and payment records.
Website usage data — IP address, browser type, device information, pages visited, referral source, and other analytics data collected automatically when you visit our website.
Enquiry data — information you submit through our contact or consultation booking forms.
3. How we collect personal data
We collect personal data:
Directly from you when you contact us, complete a form on our website, instruct us, or meet with us;
From third parties with your authority (e.g. medical practitioners, insurers, employers, the Labour Department, other solicitors, or public registries);
Automatically when you visit our website, through cookies and similar technologies (see Section 9).
4. Purposes for which we use your personal data
We use personal data for the following purposes:
Providing legal advice and representation;
Communicating with you about your matter or enquiry;
Conducting conflict checks and client due diligence under anti-money laundering and counter-terrorist financing legislation;
Issuing invoices and processing payments;
Complying with our legal, regulatory and professional obligations, including those imposed by The Law Society of Hong Kong, the Hong Kong Monetary Authority, and the courts;
Maintaining internal records and managing our practice;
Improving our website and services;
Where you have consented, sending you updates, newsletters, or information about our services.
5. Disclosure of your personal data
We will keep personal data confidential. We may disclose it only:
To employees, consultants, and contractors of the Firm who need access to perform their roles;
To barristers, expert witnesses, agents, foreign lawyers, and other professionals we engage on your behalf;
To opposing parties, courts, tribunals, government authorities, regulators, and public bodies where reasonably necessary to advance your matter or comply with the law;
To our auditors, insurers, bankers, and IT service providers under strict confidentiality obligations;
Where required or permitted by law, court order, or regulatory requirement.
We do not sell your personal data to any third party.
6. Transfer of personal data outside Hong Kong
In some matters we may transfer personal data outside Hong Kong (for example, to overseas lawyers or experts). Where we do so, we take reasonable steps to ensure the data continues to receive a level of protection comparable to that under the PDPO.
7. Retention of personal data
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law and our professional obligations. Client files are generally retained for a minimum of seven (7) years from the conclusion of the matter, in accordance with The Law Society of Hong Kong’s recommended retention periods. After this period, files are securely destroyed unless we are required to retain them longer.
8. Security of personal data
We take reasonable and practicable steps to safeguard personal data against unauthorised or accidental access, processing, erasure, loss or use. These include physical, technical, and administrative measures such as access controls, encryption of communications where appropriate, secure storage, and staff training.
9. Cookies and website analytics
Our website uses cookies and similar technologies to:
Ensure the website functions properly;
Remember your preferences;
Analyse website traffic and improve performance (e.g. via Google Analytics);
Measure the effectiveness of our advertising (e.g. via Google Ads).
You can disable cookies through your browser settings. Doing so may affect the functionality of the website.
10. Direct marketing
We will not use your personal data for direct marketing without your consent. If we do send you marketing communications, you may opt out at any time by:
Clicking the unsubscribe link in any marketing email; or
Emailing us at mail@nanwanis.com with the subject line “Unsubscribe”.
Once we receive your opt-out request, we will cease using your personal data for direct marketing without charge.
11. Your rights under the PDPO
Under the PDPO, you have the right to:
Request access to personal data we hold about you;
Request correction of inaccurate personal data;
Be informed of the kinds of personal data we hold and the main purposes for which it is used.
To exercise these rights, please submit a written request to our Privacy Officer using the contact details in Section 13. We may charge a reasonable fee for complying with a data access request, as permitted under the PDPO.
12. Third-party links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of any such third-party sites. We recommend you review the privacy policy of any external site you visit.
13. Contact and complaints
If you have any questions about this Privacy Policy, wish to exercise your rights, or wish to make a complaint, please contact our Privacy Officer:
Privacy Officer Nanwani Solicitors LLP Units 08B–09, 13/F, Tower 1, Lippo Centre, 89 Queensway, Hong Kong Email: mail@nanwanis.com Telephone: +852 9106 0606
If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner for Personal Data, Hong Kong: Website: www.pcpd.org.hk Telephone: +852 2827 2827
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The latest version will always be available on our website with the “Last updated” date at the top. We encourage you to review it periodically.